What to do when…
A practical guide to the situations people bring to us most often. For each one you will find a clear procedure, the contacts you need and what to have ready — no officialese, no running around.
Bicycle equipment
What does a properly equipped bicycle look like? No item of the mandatory equipment may be missing from a bicycle.
Entry into the spa district
How to pay for entry into the spa district and what it entitles you to.
I have been given a wheel clamp (TPZOV)
How to have the device removed, who to contact and how to object.
I have found a notice under my wiper
Step by step guidance if you find a notice under the wiper of your car.
Can't find what you're looking for?
Some matters fall under other authorities — we will point you in the right direction. For everything else, just get in touch and we will sort it out together.