I need help with…

What to do when…

A practical guide to the situations people bring to us most often. For each one you will find a clear procedure, the contacts you need and what to have ready — no officialese, no running around.

Info

Parking in the city

Parking machines, residents' zones, the Easypark app

Info

Entry into the spa district

How to pay for entry into the spa district and what it entitles you to.

Info

Bicycle equipment

What does a properly equipped bicycle look like? No item of the mandatory equipment may be missing from a bicycle.

Info

I have found a notice under my wiper

Step by step guidance if you find a notice under the wiper of your car.

I have been given a wheel clamp (TPZOV)

How to have the device removed, who to contact and how to object.

Can't find what you're looking for?

Some matters fall under other authorities — we will point you in the right direction. For everything else, just get in touch and we will sort it out together.