I need help with…

What to do when…

A practical guide to the situations people bring to us most often. For each one you will find a clear procedure, the contacts you need and what to have ready — no officialese, no running around.

Info

Parking in the city

Parking machines, residents' zones, the Easypark app

Info

Bicycle equipment

What does a properly equipped bicycle look like? No item of the mandatory equipment may be missing from a bicycle.

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Entry into the spa district

How to pay for entry into the spa district and what it entitles you to.

I have been given a wheel clamp (TPZOV)

How to have the device removed, who to contact and how to object.

Info

I have found a notice under my wiper

Step by step guidance if you find a notice under the wiper of your car.

Can't find what you're looking for?

Some matters fall under other authorities — we will point you in the right direction. For everything else, just get in touch and we will sort it out together.